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2.5 Food sales

Purpose of the article

To show how to quickly and correctly create bar orders for different types of clients. Proper sales increase revenue, improve the client experience, and help manage stock levels.

Who is this article for

Administrators, cashiers.

What you will learn

  • How to work with clients: regulars, new clients, and clients without a phone number
  • How to add items to an order and use category search

Prerequisites

  • You have access to the admin panel with sales permissions
  • Products and bar categories are configured in the system
  • Cash register equipment is ready for work (if required)

Step-by-step guide

Step 1

In the top right corner, click the “Sell food” button.

2.5 Food sales — step 1

Step 2

Select one or more items from the Bar.
You can find them using search or by expanding the desired category. To add an item, click the plus button under it.

2.5 Food sales — step 2

Step 3

If necessary, write a comment for the order.
Then choose the payment method and click “Place order”. After that, you need to take the payment from the client. If “Postpayment” is selected, the client will pay before leaving the club.

2.5 Food sales — step 3

Step 4

The created order will appear in the Order Map.

2.5 Food sales — step 4

Common situations

ProblemSolution
The client does not want to registerUse a one-time (guest) account — all sales will still be recorded in the system
No confirmation code is receivedCheck the number and try an alternative sending method. If that doesn’t help — contact support
The item is missing from the listCheck the archive and stock in the “Warehouse” section. The item may be hidden or out of stock
The client wants to merge ordersCreate the new items under the same client — they will automatically appear together in the history
There is a mistake in the orderProcess a refund in the “Returns” section and create a new receipt