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4.12.3 Activating sessions when a tariff is already purchased

Activating sessions when a tariff is already purchased​

Article goal
Learn how to instantly activate a gaming session with a swipe gesture when you already have a pre-purchased tariff, so you can start playing in just a few seconds without any extra steps.

Who this article is for

  • Users with active season passes or time packages
  • Clients who want to start playing as fast as possible
  • Visitors who prefer fast self-service

What you will learn​

  • How to activate a session with a single swipe
  • What to do immediately after purchasing a tariff
  • How to quickly get help if problems occur
  • Why to use swipe activation instead of the standard procedure

Why use swipe to activate a session?​

Activating a session with a swipe gesture solves several key tasks:

  • Maximum speed — start playing in 2–3 seconds instead of going through a multi-step procedure
  • Ease of use — an intuitive movement that doesn’t require training
  • No mistakes — minimum actions reduce the risk of incorrect activation
  • Independence from the administrator — ability to start playing without waiting for administrator help
  • Time optimisation — especially important during peak hours when every second counts

In short: swipe activation turns the start of the game into an instant action — “swiped your finger — you’re playing”.

Step-by-step guide​

Step 1. Find the activation window after purchasing a tariff​

4.12.3 Activating sessions when a tariff is already purchased — image 1
  1. After successfully purchasing a tariff, a special window will open in the app
  2. At the top of the window you will see the available time
  3. Below you will see the “Finish” and “Change seat” buttons

Why this matters: This window is your quick access to starting the game. It appears automatically after any tariff purchase.

Step 2. Perform the swipe to activate​

4.12.3 Activating sessions when a tariff is already purchased — image 2
  1. Find the swipe area on the screen (it is usually visually highlighted)
  2. Swipe your finger to the right across the screen
  3. Wait for visual confirmation and the PC unlock

Why this matters: The swipe protects against accidental activation. A deliberate movement confirms that you really want to start the session.

Step 3. Get help if needed​

4.12.3 Activating sessions when a tariff is already purchased — image 3
  1. If there are problems with the swipe or activation
  2. Tap the “Call admin” button in the activation window
  3. Describe the problem to the administrator

Why this matters: Fast assistance allows you to resolve technical issues without interrupting your visit to the club.

Common situations​

ProblemWhat to do and why
The swipe does not workWhat to do: Make sure you swipe far enough. Try a faster movement. Why: The system requires a clear gesture to prevent accidental activations.
The activation window closedWhat to do: Go back to the “My tariffs” section in the app. Find the active tariff and tap “Activate”. Why: The window closes automatically after inactivity, but the tariff remains active.
Available time is not displayedWhat to do: Refresh the app. Check your internet connection. Why: Time data may not load with a poor connection.
The “Call admin” button does not workWhat to do: Go to the administrator desk in person and show your purchased tariff in the app. Why: The administrator can activate the session manually from their panel.