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Installing the IZI app

Article goal​

Quickly and safely install the IZI app on your smartphone so that you can access PC booking, contactless payments and other club features.

Audience​

Clients and visitors of computer clubs that use IZI.

What you will learn​

  • Which problems the IZI app solves
  • How to correctly download the app from the official store (Google Play or App Store)
  • What to do if the app does not install or shows an error

Why you need the IZI app​

The IZI app is your digital pass to a convenient computer club experience. It removes the most common annoyances:

  • “So I don’t have to wait for a free PC” → The “PC booking” feature lets you choose and book a specific computer in advance, right from home.
  • “So I don’t have to stand in line at the bar” → You can top up your balance and pay for game time contactlessly through the app.
  • “So I don’t worry that my time will suddenly end” → The “Auto extension of tariff” feature ensures that your game is not interrupted.
  • “So I can start playing quickly” → “PC unlock via QR code” allows you to instantly start the PC without the administrator’s help.

In short: IZI turns your smartphone into a personal administrator.

Step-by-step installation guide​

Installing the IZI app — image 1

Find the app in the official store​

The first step is to safely install the app on your device.

  • If you have Android:
    1. Open the Google Play app.
    2. In the search bar, type IZI play or follow the direct link:
      https://play.google.com/store/apps/details?id=izisoft.gg&hl=ru
    3. Tap “Install”.
  • If you have an iPhone:
    1. Open the App Store.
    2. In search, type IZI play or follow the direct link:
      https://apps.apple.com/ru/app/izi-play/id6476093282
    3. Tap “Get”.

Why this matters: Downloading from the official stores guarantees safety. You get the original, latest version of the app without viruses.

Common problems​

ProblemWhat to do and why
Message “Your device is not compatible with this version”What to do: Update the iOS/Android version on your phone. For Android, you usually need 8.0 or higher. Why: New apps use modern technologies that are not supported on outdated systems.
The app does not download / Stuck on loadingWhat to do: Check your internet connection (Wi-Fi or mobile network). Restart your phone and try again. Why: A weak or unstable connection can interrupt the download.
The app crashes after launchWhat to do: Fully close the app and open it again. If that doesn’t help, reinstall it. Why: It may be a one-time glitch. Reinstallation downloads all files again and can fix errors.
I can’t find the app in searchWhat to do: Use the direct links above. Make sure you are searching in the correct store (Google Play for Android, App Store for iPhone). Why: Direct links ensure you land on the correct page.