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4.12.2 Session extension

Session extension

Understanding how session extension works helps you to:

  • Control expenses — avoid unexpected charges from automatic extension
  • Plan your budget — know exactly how much extra time will cost
  • Manage time flexibly — use different tariffs for different tasks
  • Save money — choose the most suitable tariffs for each gaming session
  • Avoid awkward situations — don’t run out of funds on your account because of automatic charges

In short: understanding the extension system means financial control over your time in the club.


How session extension works

4.12.2 Session extension — image 1

Automatic extension

  • When it is triggered: When the session time ends and you did not end it manually
  • How it works: Extension is applied in a per-minute mode
  • Charging: Funds are charged automatically from the linked card or account balance

Why this matters: Automatic extension ensures that your game is not interrupted at a critical moment.

Important details

  • Extension uses the current per-minute tariff
  • The system sends a notification when time is about to run out
  • You can end the session at any moment and stop the extension

Why this matters: You always know which tariff is used for charging and can control the process.


Changing the tariff during a session

Tariff change rules

  1. You cannot pay for a new tariff while a session is still running
  2. You must first end the current session
  3. Only after ending the session can you pay for another tariff

Why this matters: This is a technical system limitation that prevents tariff conflicts and incorrect charging.

How to change the tariff correctly

  1. End the current session via the app
  2. Wait for confirmation that it has ended
  3. Choose and pay for the new tariff
  4. Activate a new session with the selected tariff

Why this matters: This order guarantees correct system operation and proper charging.


Common situations

ProblemWhat to do and why
I don’t want automatic extensionWhat to do: End the session before the time runs out and watch the timer in the app. Why: This is the only way to avoid automatic charges.
I want to change the tariff but the session is activeWhat to do: End the current session, then choose and pay for a new tariff. Why: The system does not allow multiple tariffs to be applied to one session.
Automatic extension is too expensiveWhat to do: End sessions in advance and buy package tariffs for long gaming periods. Why: Package tariffs are usually more profitable than per-minute extension.
No notification about the end of time arrivedWhat to do: Track time yourself in the app; do not rely only on notifications. Why: Technical issues may delay notifications.